Payment Policy
RETURN, EXCHANGE & REFUND POLICY
We believe in delivering the best products which are handcrafted by skilled men and experts in the field, keeping in mind the emotions and ethics of upcoming fashion trends. We assure the quality of our products and endeavour to provide absolute user satisfaction. Once the product has been delivered by us, all EXCHANGE & RETURN of the product shall be governed by and subject to Terms of Use, as well as the below Exchange & Return Policies. We hope that you are delighted with your order, but if unsatisfied with the product, especially concerning the size, fit, or any defect in the product, we will be happy to initiate Exchange or Refund.
- Exchange & Return Process
Rekhacreations offers its customers an easy Exchange/Return Policy, wherein you can raise an Exchange/Return request of products purchased on shrenimart.com, for all garments except Accessories and are required to be made within 10 Days/48hrs, respectively for Exchanges and Return requests, from delivery of the product(s).We also accept partial returns wherein you can raise a return request for one or all products in you order. However, partial return shall not mean breaking garment set. Once you receive the product, please make sure you make an unboxing video for the same so as to have a video & photo proof which will be required in case on any refunds or claims.
Exchange & Return at a store is valid only in India. exclusive stores nearest to your location. Please visit any of our stores here - shrenimart.com
You are requested to login to your user account on www.manyavar.com and place an exchange and/or return request form the “My Orders” section.
We will initiate a return pick up once your request is received. The product should be properly wrapped, and you must ensure that the product is unused, unaltered, unwashed and all the tags are intact.
Return Pick-up facility for exchange is available in selected locations, depending on the courier services in the said location. If you choose to schedule a pick-up -
Our staff will initially verify the product at the time of pickup and a quality check of the product will be conducted at our Returns Desk/Warehouse.
If return pick-up option is not available at your location, you can self-return the product to us by courier. Please mention the Order ID and Return ID of the returned product on the package.
You are required to courier the product on the below address: -
To,
shrenimart.com